How can we help you?

Service & Contact

I have a complaint, who should I contact?

If you are not happy with a product or our service, we would like to know. You can use the contact form.

How can I contact the Customer Service department?

The Customer Service department is open Mondays to Fridays from 9 am to 7 pm and Saturdays from 9 to 4pm. Click to go to the Customer Service page.

Data Privacy related questions.

Hunkemöller International B.V. is committed to protecting your personal data. It’s your information, and we respect that. Our Privacy Policy gives you detailed information on when and why we collect your personal data, how we use it and how we keep it secure.

If you would like to delete, update, transfer or have access to your personal data, please use our contact form on the website:

1. Go to ‘contact’ and fill in the mandatory fields

2. Choose subject ‘Data Privacy’

3. Send the form

We will get in contact with you within 14 days after your request. It is possible that we will ask you for further information.

Legal guarantee?

When purchasing items in the Hunkemöller webshop, the legal warranty applies. Legal warranty means that the article must do what you can reasonably expect as a consumer. There is no legal term attached to this warranty because it differs per article what you can expect as a consumer.

How can I determine the right size and fit?

Bra sizes are based on two values: a number representing your band size (measured around your body just under your breasts), and a letter representing your cup size (size (determined by calculating the difference between the size measured over your breasts and your band size). Learn how to determine your correct bra size.

What is the best way to wash my items?

Always wash new items before wearing. Red and dark items should be washed separately.

Go to our washing instructions page for more information.